Shipping Policy

Thank you for shopping with JRSTART TECHNOLOGY CO., LIMITED! We strive to provide an excellent shopping experience and ensure that your orders are delivered in a timely manner. Please take a moment to review our shipping policy for important information regarding our shipping processes and delivery options.

1. Order Processing Time

All orders are processed within 1-2 business days, excluding weekends and holidays. You will receive a confirmation email once your order has been processed and shipped, along with tracking information so you can follow your package’s journey.

2. Shipping Methods and Carriers

We offer a variety of shipping options to suit your needs. Our available carriers include:

• USPS
• FedEx
• UPS
• DHL
• Other trusted carriers

Shipping costs and delivery times will depend on the shipping method and destination selected at checkout.

3. Domestic Shipping (United States)

For U.S. orders, we offer the following shipping methods:

• Standard Shipping: Estimated delivery time of 5-7 business days.
• Expedited Shipping: Estimated delivery time of 2-3 business days.
• Express Shipping: Estimated delivery time of 1-2 business days.

Please note that delivery times may vary depending on your location and external factors.

4. International Shipping

We also offer international shipping to many countries. Shipping rates and delivery times depend on the destination. Select your country at checkout to view available shipping options and pricing.

Please note that international orders may be subject to customs duties, taxes, and import fees, which are the responsibility of the customer. We recommend checking with your country’s customs office for more details.

5. Free Shipping on Orders Over $200

Enjoy free shipping on all orders over $200! This offer applies to both domestic and international orders, ensuring that you can shop with ease and confidence.

6. Shipping Costs

Shipping costs are calculated at checkout based on the shipping method and destination. We offer competitive shipping rates, and we strive to provide you with the best possible options.

7. Tracking Your Order

Once your order has shipped, you will receive an email with tracking information so that you can track your shipment. Please allow up to 24 hours for tracking updates after the package has been dispatched.

8. Shipping Delays

While we aim to deliver your order promptly, there may be occasional delays due to factors beyond our control, such as weather conditions, customs delays, or peak seasons. If you experience any delays, please reach out to the carrier directly for further updates.

9. P.O. Boxes and APO/FPO Addresses

We can ship to P.O. Boxes and APO/FPO addresses. Please note that delivery times may vary for these addresses, and shipping may take longer than usual.

10. Lost or Stolen Packages

We are not responsible for any lost, stolen, or delayed packages once they have been handed over to the carrier. If your package is lost or stolen, please contact the carrier directly to file a claim. If you need assistance, feel free to contact our customer service team.

11. Customer Support

If you have any questions or need help with your order, please don’t hesitate to contact us at [email protected]. Our customer support team is here to assist you.